Terms of service

Terms of Service

Last Updated: May 29, 2026

Welcome to Zaha Fragrances. By accessing or purchasing from our website, you agree to comply with the following Terms of Service. These terms govern your use of our website, products, and services.

Please read these terms carefully before placing an order.

1. General Terms

By using this website, you confirm that you are at least the age of majority in your country or have permission from a legal guardian to use our services.

Zaha Fragrances reserves the right to update or modify these terms at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Product Information

We strive to ensure that all product descriptions, images, and pricing displayed on our website are accurate. However, slight variations in fragrance packaging, color, or presentation may occur.

Zaha Fragrances reserves the right to update product details, pricing, or availability at any time.

3. Orders and Payments

By placing an order through our website, you agree that:

  • All information provided is accurate and complete.

  • Payment will be made through the available payment methods.

  • Orders may be canceled if fraudulent activity or incorrect information is suspected.

We reserve the right to refuse or cancel any order at our discretion.

4. Return and Exchange Policy

At Zaha Fragrances, we aim to ensure customer satisfaction with every purchase.

Return & Exchange Period

Customers may request a return or exchange within 14 days from the date the order is delivered.

Product Condition

To qualify for a return or exchange:

  • The product must be mostly unused.

  • At least 90% of the original fragrance content must remain.

  • The item should be returned in its original packaging.

Processing Time

Return and exchange requests are typically processed within 3–5 working days after approval.

Delivery Charges

  • Original delivery charges are non-refundable.

  • Customers are responsible for delivery charges for exchanges.

Damaged or Incorrect Products

If a product arrives damaged, leaking, or incorrect, please contact us immediately. In such cases, Zaha Fragrances will cover all delivery charges related to the return or exchange.

5. Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of Zaha Fragrances and may not be copied, reproduced, or distributed without permission.

6. Limitation of Liability

Zaha Fragrances shall not be held responsible for any indirect or consequential damages resulting from the use of our products or services.

Customers are advised to use fragrance products according to recommended guidelines.

7. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Zaha Fragrances
Email: support@zahafragrances.com
Website: www.zahafragrances.com
Phone: +923339922224