FAQs

Frequently Asked Questions

Get instant answers about Zaha Fragrances — from application tips to shipping, returns, and more.

No results found. Try a different search term.
Our Products
Are these original products?

Yes, they are original products of Zaha Fragrances. We sell impressions of designer fragrances crafted using premium fragrance oils and carefully selected ingredients.

Disclaimer: Zaha Fragrances offers inspired fragrances and is not affiliated with any designer brands. All trademarks remain the property of their respective owners. We comply with all applicable laws including the Competition Commission of Pakistan's guidelines.
What is the fragrance oil concentration in your perfumes?

The fragrance oil concentration varies by scent. Our perfumes are formulated with a high concentration of fragrance oils to ensure excellent longevity and performance.

Do your perfumes contain alcohol?

Our perfume sprays contain alcohol, while our perfume oils / roll-ons are entirely alcohol-free and made with concentrated fragrance oils.

Which smells better: perfume oil or perfume spray?

Both are crafted using the same fragrance profile. Perfume oils are more concentrated and sit closer to the skin for a richer, intimate experience. Sprays offer better projection and are more noticeable to those around you.

Many customers enjoy both for different occasions — the best choice depends on your personal preference and body chemistry.

Why should I buy from Zaha Fragrances?

We are committed to delivering premium-quality inspired fragrances at affordable prices. When you shop with us, you benefit from:

  • Premium-quality fragrance oils
  • Affordable luxury without the designer price tag
  • Nationwide delivery across Pakistan
  • Secure shopping experience
  • Dedicated customer support
  • 15-day hassle-free return and exchange policy
Usage & Care
How do I apply roll-ons / attars?

After a good shower, apply on your pulse points for best results:

  • Temples (area behind ears)
  • Neck & Chest
  • Inner elbow & Wrists
  • Back of the knees & Ankles
Pro Tip: Don't rub after applying — rubbing dulls the notes and alters the overall fragrance.
How long do your fragrances last?

On average, Zaha Fragrances perfumes last between 6 to 12 hours on the skin, with some fragrances lasting even longer depending on skin type, weather, and application method.

For best results, apply to pulse points such as the wrists, neck, and behind the ears. Spraying on clothing can also enhance longevity.

How should I store my perfume?

Store your perfume in a cool, dry place away from direct sunlight and heat. Sunlight can trigger chemical reactions that alter the scent, sillage, and projection over time.

Can your perfumes cause allergies or skin irritation?

While such reactions are uncommon, skin sensitivities vary from person to person. We recommend performing a patch test on a small area before regular use.

Can I wear your perfume while offering Salah?

Our perfume sprays may contain alcohol commonly used in fragrance formulations. If you have concerns regarding its permissibility, we recommend consulting a qualified Islamic scholar according to your preferred school of thought.

Our roll-ons and perfume oils are alcohol-free and may be a suitable alternative.

Orders & Delivery
When will my order arrive?

We dispatch orders promptly. Estimated delivery times:

  • Karachi: 2–3 business days
  • Other cities across Pakistan: 3–5 business days

Delivery may take slightly longer during sales events, public holidays, or high-demand periods.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) nationwide across Pakistan. For high-value orders, we may request a partial advance payment before dispatch to ensure a smooth delivery process.

Do you have any physical outlets?

Not yet! We are currently an online-only store, which allows us to keep prices affordable and serve customers across all of Pakistan conveniently.

Why should I buy from your online store?

Shopping online lets you explore our full fragrance collection at your own pace, read scent profiles and notes, and make informed decisions from the comfort of your home.

With secure checkout, nationwide delivery, dedicated support, and a 15-day return policy — shopping with Zaha Fragrances is convenient, reliable, and enjoyable.

Returns & Policy
Can I return or exchange my order?

Yes! We accept returns and exchanges within 15 days of the purchase date. To be eligible, the product must:

  • Be used no more than 10% of its total quantity
  • Be in its original condition
  • Not be damaged, altered, or tampered with

Refunds: Once we receive and inspect your return, we'll notify you of approval. Refunds are processed to your bank account or original payment method.

Return Shipping: Return shipping costs are the customer's responsibility and are non-refundable.

Exchanges: Delivery time for exchanged products may vary based on your location.

Still have Questions?

Our team is happy to help — reach out and we'll get back to you promptly.

Contact Us